Delivery and return

DELIVERY

We start processing the order after the payment is received.

Standard shipping is carried out by Lithuanian Post company, delivery terms in Lithuania – 2-4 days. Shipping cost - 3,50 €. If the order is more than 50€, we will ship it for FREE.

Delivery terms to EU countries – 5-7 days. Shipping cost - 6 €.

  Delivery terms to other countries – 7-15 days. Shipping cost - 6 €.

COURIER DELIVERY

The order will be delivered to your home (office) address. Delivery terms – 1-2 days (Lithuania), depending on order time. Shipping cost in Lithuania – 4,50€. If the order is more than 50€, we will ship it for FREE. 

DELIVERY THROUGH LPEXPRESS MAIL BOX

Order is delivered to LPEXPESS mail box in Lithuania. Shipping terms – 1-2 working days, depending on order time. Shipping cost in Lithuania 4.00€. If the order is more than 50€, we will ship it for FREE.

SHIPMENT BY INTERCITY BUS

Your order will be delivered through intercity bus to parcel delivery point. Shipment terms – the same or the day after the order.

Information about deliveries and parcel delivery points www.siuntosautobusais.lt / www.siunta24.lt www.siuntosautobusais.lt / www.siunta24.lt

Shipping cost in Lithuania 6€.If the order is more than 50€, we will ship it for FREE. 

Order pick up in our office – FREE.

If you need special or fast delivery please do not hesitate to contact us and we will try to find the best solution to help you. Call us +370 61124147 or e-mail us stock@amberworld-trade.com

RETURN OF THE GOODS

Defects of the sold goods are removed, low-quality goods are exchanged, returned in accordance with Article 6.22810 of the Civil Code. Exceptions apply in accordance with 6.22810 of the Civil Code Art.10  the second part.10  In all cases, money for returned goods is transferred only to the payer's bank account within 14 (fourteen) days after the Seller receives the returned goods.

In order to return the item, you can do it within 14 days from the day the shipment was delivered to you, informing us by the contacts provided, indicating the name of the goods, the order number and the reasons for the return. Money for returned goods in all cases is transferred only to the payer's bank account within 14 days, after accepting returned goods.


The following conditions must be met when returning goods to the Seller:

  • the returned goods must be in the original packaging;
  • the goods cannot be damaged;
  • the product must not be used, it has not lost its appearance (undamaged labels, unbroken protective films, etc.) (this condition does not apply in the case of returning a defective product);
  • the returned item must be in the same set as the Buyer has received;
  • when returning a product, it is necessary to present a purchase document.

The Seller has the right not to accept the goods returned by the Buyer if the Buyer fails to comply the established procedure of returning of goods.

After receiving a return good and / or defective good, the Seller commits to take back such goods and replace them with similar eligible goods.

In the case that the Seller does not have suitable goods for the replacement, the Buyer will be refunded the amount that had been paid, excluding the price for delivery.

The cost of returning the item, if it is of a good quality and is returned for some other reasons, it is paid by the Buyer. 

In all cases of returning the goods, the Buyer must first inform the Seller's responsible employees by contacts provided and only after receiving the information, to start the return of the goods. 

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